A Refund Request will be valid only if made through an email to [email protected] specifying your email address or phone number used during registration within 24 hours from the time of purchase.

25% administrative fee will be deducted from all refunds.

No refund request will be considered valid after 24 hours of purchase.

Refunds shall be made to the bank, mobile financial services account, or card with which the purchase was made within 30 days of the refund request being successfully processed and approved by BDian. This confirmation will be sent to the user by email.

BDian has full authority to change the T&C from time to time and case by case scenario.